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NOTRE ÉQUIPE
Faites la connaissance de votre équipe Genesis dévouée et prête à vous aider à trouver le véhicule Genesis de vos rêves, à prendre soin du véhicule que vous aimez, ou à satisfaire tout autre besoin durant le parcours qui vous attend.
Amin Amadeh
My name is Amin Amadeh, and I am the Operations Manager at Genesis Ottawa. With a strong customer-service background, I believe a luxury brand is defined by the experience it delivers. My focus is on creating a guest journey built on trust, transparency, and genuine care, while ensuring our team operates with consistency and professionalism. I am passionate about developing people and building a culture where every guest feels confident, valued, and excited about their Genesis ownership experience.
Hamzeh Bicher
Ottawa born and raised and a lover of all things motorsports and the great outdoors. For over a decade I have been in the business of understanding people and learning what it takes to earn their confidence. With these skills sharpened, I am proud to use the abilities here to deliver the highest standard of service as a Genesis Experience Manager. The combination of high-end luxury vehicles & top tier guest services is the powerful force that will make change known in today’s market. I truly believe that Genesis is here to make an impact in the locally, nationally, and around the globe.
Sean Kitnasamy
With a passion for forging meaningful connections, I bring over eight years of experience in sales and client relationship management. My journey has been marked by a relentless pursuit of excellence and a commitment to delivering unparalleled value to clients. Beyond that, I am a passionate traveler who loves to immerse myself in different cultures and have been fortunate to explore over 20+ diverse countries. I am deeply committed to continuous self-improvement, including supporting my clients as best as possible.
Navpreet Sandhu
Originally from India and currently in Ottawa. Six years ago, I embarked on an enriching journey as an international student here, driven by the teachings instilled by my parents. In my career, I’ve accumulated seven years of valuable experience in customer service and sales. My passion for connecting with people and delivering exceptional service has been at the heart of my professional journey. I strive to continually improve myself, drawing inspiration from the values my parents imparted to me. I believe in fostering meaningful relationships with customers, understanding their needs, and providing solutions that exceed expectations.
Naymat Akbari
With over 3 years of proven success in automotive sales, I am thrilled to bring my expertise to the Genesis Ottawa team. Beyond the showroom, I am a passionate automotive enthusiast, actively participating in events and staying updated with industry trends. Growing up and working in our family business provided invaluable experience interacting with diverse clientele, reinforcing my commitment to exceptional customer service. Outside of work, I'm an avid traveler, exploring new cultures and destinations that broaden my perspective and provide valuable family time. Personal growth is a cornerstone of my life. I continuously develop through workshops, staying updated with industry innovations, and refining skills to better serve Genesis Ottawa clients. I prioritize building strong, trust-based relationships, ensuring personalized and seamless car-buying experiences. My extensive sales experience hones problem-solving and communication skills, allowing me to exceed client expectations. My family motivates my dedication to exceptional service and success.
MICHAEL BOULES
With over 15 years of experience in sales, operations, and customer service, I’ve built my career on delivering exceptional experiences and leading high-performing teams. My journey has taken me through the hospitality industry, where I managed large-scale operations for globally recognized brands like Hilton and Marriott. Throughout my career, I’ve developed a passion for creating seamless customer experiences, optimizing business operations, and driving sales success. At Genesis Ottawa, I bring the same dedication to excellence, ensuring every guest receives a personalized and premium experience. My goal is to foster strong relationships, implement effective sales strategies, and help redefine automotive luxury. Whether it’s guiding a team or assisting a client in finding the perfect vehicle, I’m committed to delivering the highest level of service and professionalism.
Richard Brown
As a proud member of the genesis ottawa team, i bring with me a deep passion for luxury vehicles and a commitment to delivering an exceptional ownership experience to every guest i meet. with several years of experience in automotive sales and client service, my goal has always been simple: to provide honest, knowledgeable, and tailored support to help guests find the perfect genesis that fits their lifestyle. what drew me to genesis was not just the sophistication of the vehicles, but the brand’s dedication to redefining the luxury experience. at genesis ottawa, i have the privilege of working alongside a team that shares my passion for excellence, innovation, and putting people first. whether you're exploring your very first genesis or looking to upgrade, i look forward to guiding you through every step of the journey—from personalized test drives to delivery and beyond. let’s make your genesis experience unforgettable.
jean-marc ceus
With a strong background in automotive sales and customer service, I bring both passion and expertise to my role at Genesis Ottawa. My career began with a foundation in Business Administration – International Business at St. Clair College, where I developed the skills to understand and serve diverse clients. I launched my automotive career at Pembroke Nissan, where I quickly built a reputation for exceeding sales targets and creating long-term relationships with guests through transparency, professionalism, and personalized service. Prior to that, my time with Enterprise Car Rental strengthened my ability to deliver exceptional customer experiences, manage complex transactions, and mentor others in a fast-paced environment. Fluent in both English and French, I take pride in making every guest feel welcomed and supported. For me, success is measured not only in sales but in the trust and loyalty I earn from every interaction. Being part of Genesis Ottawa allows me to pair my dedication to premium service with a brand that represents innovation, luxury, and excellence.
Cole Gagné
Born and raised in Ottawa and fluent in French, I’m passionate about connecting with people and learning their stories—it’s how I gain perspective and build genuine, lasting relationships. Over the past four years, I’ve developed a strong foundation in sales, supported by a background in hospitality, customer service, and marketing. This combination has taught me the importance of empathy, communication, and creating value in every interaction. Outside of work, I stay active through soccer, running, and time at the gym, and I’m always eager to explore new places and cultures. I’m driven by curiosity and ambition—continually striving to grow both personally and professionally while contributing positively to my team, my clients, and my community.
Mohamed Hamade
Born and raised in Ottawa, I have a passion for sports, the gym, and the relentless pursuit of excellence. At Genesis, I focus on creating a guest journey built on trust, transparency, and genuine care, while bringing energy and expertise to every customer's journey. With a strong customer-service background, I’m passionate about developing genuine relationship. I specialize in test drive coordination and personalized vehicle matchmaking. I use my deep product knowledge to help clients discover why Genesis delivers unmatched luxury, performance, and value. I believe a luxury brand is defined by the experience it delivers. I’m committed to complete transparency and making every visit seamless.
MARIA RAMOS
With over 10 years of experience in customer service and a growing passion for the car community, I’m committed to providing a top-notch, transparent car-buying experience. Outside of work, I enjoy spending my free time at the gym, where discipline and dedication are key—values I carry over into my professional life as well. Whether you’re looking for a new car or a reliable pre-owned vehicle, I aim to create genuine connections with my clients, helping them make informed decisions and ensuring a seamless, enjoyable process. I’m here to guide you every step of the way, with honesty and integrity at the forefront of everything I do.
Justin Deveau
Pleasure to serve our valuable Genesis Guests, a dedicated family man with a passion for cars that spans over 40 years. A connoisseur of automotive excellence, I have immersed myself in the world of luxury vehicles, fueled by a lifelong love ignited through car magazines. My enthusiasm extends to the thrilling realm of Formula 1, where speed meets precision. With over two decades of expertise, I always aim to deliver exceptional service to all our valued Genesis Guests.
Kalla Bastien
Kalla Bastien is a dedicated Service Advisor at Genesis Ottawa, bringing nearly a decade of automotive industry experience and a true customer-first mindset to every interaction. Known for her precision, enthusiasm, and exceptional attention to detail, Kalla ensures each guest receives clear communication, thoughtful guidance, and a seamless service experience from start to finish. Her passion for performance automotive sports reflects a deep appreciation for engineering, craftsmanship, and precision—values that align perfectly with the Genesis brand. Outside the dealership, Kalla enjoys outdoor pursuits such as hiking, kayaking, and fishing, activities that mirror her focus, adaptability, and drive to always perform at her best. With a quick wit and an approachable, professional demeanor, Kalla builds genuine connections with guests while delivering the high level of care and quality Genesis owners expect. Her goal is simple: to make every service visit effortless, transparent, and enjoyable.
Megan Gault
With a passion to help people and a love for learning, joining the automotive industry seemed to fit like a glove once I was thrust into it. Having spent my entire working life in customer service, and the past three years building my career in automotive, I wish nothing more than to help keep you going in your car. My love for obscure, rare, and interesting vehicles, as well as my need to learn everything I can about how they work, has pushed me forward into this industry with a drive for excellence. Whether you need a new bumper, new tires, a new water pump, or even just some nice mats as a treat to yourself and your car, I am happy to help. Outside of work, I pride myself in the arts, mainly as a vocalist and multi instrumentalist. Learning various genres of music, from the popular to the obscure and unseen, I listen to and learn anything I can to expand my horizons and keep life interesting. The discipline in trying again and again to learn a song has crossed over into my work, and my entire life, as a skill to strive for the best I can, for myself and everyone else.
Nadia Warren
After more than two decades in the restaurant industry, I was ready to take on a new challenge that reflected my passion for service, precision, and excellence. A short time in commercial kitchen repair confirmed what I already knew—I wanted to be in a dynamic, people-focused environment where I could create memorable experiences every day. Joining Genesis Ottawa was the perfect fit. Working with a world-class luxury brand allows me to combine my commitment to exceptional guest care with my drive to exceed expectations. Every interaction is an opportunity to deliver a premium experience, and I take great pride in being part of a team that shares the same dedication to hospitality, innovation, and excellence.
Christina Fletcher
At Genesis Ottawa, my passion is compassion! Family is extremely important to me, which is why here at Genesis Ottawa, I feel right at home. With me, I bring 2 decades of experience in customer service, as well as the hospitality and automotive industry. Whether I’m providing exceptional guest experiences, collaborating with our talented Genesis Ottawa team, navigating new challenges, I lead with integrity, enthusiasm, and a genuine desire to exceed expectations. I am committed to delivering an optimistic and confident strategy to the role, paired with my diverse experience in the automotive world, allows me to offer an effortless approach in developing meaningful customer relationships. I thrive in fast-paced environments, my attention to detail mixed with my dedication and passion, ensure our guests feel valued, seen, and proud to be a part of the Genesis Ottawa experience!
Prochaine étape
Genesis
Ottawa
Nepean, Ontario
K2E 7V1
